New features and improvements in Pakkeshopper.
Tracking is out of preview. You can now filter shipments needing attention by category, carrier or country, search by order or tracking number, and export the list as a CSV. Click any shipment to see its full delivery timeline, from label creation through to the carrier's last update.
The dashboard is faster and easier to get around - every section now shows up in the Shopify admin sidebar, so you can bookmark, share, or refresh without losing your place. The shipping method editor is cleaner too, showing only the rules you've actually set up, and you'll get a clear message if something can't be saved.
Statistics is now called Analytics, and it's out of public preview. Delivery insights now live in one place: an order journey timeline (fulfillment → carrier handover → transit, per carrier and against the platform average), reliability cards showing first-attempt rate, exceptions, returns and stuck parcels per carrier, and a destination leaderboard with a country × carrier matrix that recommends the best carrier per destination. Tracking now shows just the shipments that need your attention, and active shipments refresh every 4 hours instead of once a day.
Delivery insights on Max/Enterprise
Shoppers in Norway and Finland now see Bring under the local brand they know — Posten in Norway and Posti in Finland — with matching logos at checkout, on the pickup point map and on the order confirmation page. Order data and WMS integrations still receive "Bring", so nothing changes downstream.
Customers in NL and BE can now choose a PostNL pickup point at checkout.
The Pakkeshopper admin is now available in Danish, English, Swedish, Norwegian and Finnish.
Tracking statistics now include median handover time — how long it takes from label creation until the carrier first scans the parcel — so you can spot slow warehouse-to-carrier handoffs.
The Shopify Thank-You page now shows your customer their shipping carrier (with logo), a delivery status bar, and — for pickup-point orders — the chosen parcel shop with its address and opening hours. Available in 9 languages.
Swiss Post is now available as a pickup-point carrier for merchants shipping within Switzerland.
Pakkeshopper now integrates with Shopify's Sidekick AI assistant. Ask Sidekick things like "why isn't my Bring rate showing at checkout?" or "which pickup point did order #1234 choose?" — right from the Shopify admin.
Customers now see a map of the nearest pickup points at checkout, with carrier-branded markers. They can browse the list or tap a point on the map to choose where to collect their parcel.
DHL pickup point lookups in Germany and Denmark are now served from a nightly-refreshed local copy instead of live carrier calls, eliminating slow or missing pickup options at checkout.
Generate carrier shipping labels (PDF) directly from an order — or in bulk from the orders list. Optionally mark orders as fulfilled with the tracking number in one step, triggering Shopify's shipping confirmation email. Supports GLS, Bring, DAO and PostNL (beta).
Pro plan and up
A built-in chat assistant helps you set up and troubleshoot shipping: diagnose why a rate isn't appearing at checkout, create or edit shipping methods (with a preview before anything is applied), and answer plan and tracking questions. It can hand off to human support when needed.
Pakkeshopper now tracks your shipments across GLS, PostNord, Bring, DAO, DHL and PostNL, and gives you a tracking dashboard: delivery rate, median transit time, exceptions and returns, first-attempt success, per-carrier scorecards, and a list of shipments needing attention.
Dashboard on Max/Enterprise
Two new pickup-point carriers: Evri for UK merchants and Helthjem for Norway.
A new Statistics page shows how your shipping performs: shipping revenue, delivery-step conversion (how many customers who saw your rates completed checkout), method and carrier distribution — and a customer price-sensitivity score estimating how much a shipping price increase would cost you in conversions.
Pro plan and up
The shipping methods list now supports search, filtering and sorting — a big help for shops with many rates.
Agencies and resellers managing multiple merchant shops get their own portal with an overview of customers, their shops, and installation status.
One-click zip code presets for the Danish islands (brofaste vs. ikke-brofaste), so island surcharge rules are set up in seconds instead of typing ranges by hand.
The limit on how many pickup points a shipping method can show was raised.
Hermes is now available as a pickup-point carrier.
Multiply a shipping method's price by the number of qualifying items in the cart — you choose which product tags count, and can cap the number of items allowed. Perfect for bulky items that ship individually.
When "Multiple locations – one shipping cost" is enabled, you can now pick how it reads at checkout: specific ("Ships in 2 parcels"), generic ("Multiple shipments"), or hidden entirely.
Delivery discount handling can now be enabled or disabled per shop, giving you control over how discount codes interact with shipping rates.
Added support for shipping to Hong Kong and Gibraltar (Taiwan and China were added in January).
A new setting filters out parcel lockers and other unmanned locations, so your customers are only offered staffed parcel shops.
Download all your shipping methods and rates as a CSV file from the shipping methods page — handy for audits and spreadsheet reviews.
The dashboard now warns about duplicate shipping methods and missing product tags before they cause surprises at checkout.
Create named groups of specific product variants and use them as shipping rule filters — show or hide a shipping rate depending on whether the cart contains items from a group.
If a customer already has an unshipped order, checkout can offer to ship the new order together with the existing one — saving them (and you) a shipping fee.
Budbee parcel boxes are now supported alongside home delivery.
Budbee is now available for home delivery and pickup points.
Clone an existing shipping method with one click instead of rebuilding it from scratch.
UPS pickup points now include opening hours and more reliable location IDs.
Pickup point lookups are now cached, making shipping rates at checkout noticeably faster and more resilient to slow carrier APIs.